Frequently asked questions
Common questions about bonus abuse, multi-accounting and how Kixo9 works.
What is bonus abuse in online gaming?
Bonus abuse is the practice of exploiting sign-up bonuses, deposit-match offers, or free-play promotions using duplicate or linked accounts, rather than genuine new-player engagement. It typically involves multi-accounting, referral loops, or coordinated claims.
How is bonus abuse different from bonus hunting?
Bonus hunting is a single legitimate player strategically using publicly available offers. Bonus abuse involves creating multiple identities or accounts to claim the same offer repeatedly, which is what fraud detection systems like Kixo9 are designed to catch.
What is multi-accounting?
Multi-accounting is when a single person or group operates multiple accounts on the same platform, often to bypass per-account limits on bonuses, promotions, or entry fees.
How does Kixo9 detect fraud without slowing down signups?
Kixo9 scores signup and claim events in real time, typically in milliseconds, so legitimate players pass through without added friction while only flagged activity is held for review.
Does Kixo9 replace KYC or AML tools?
No. Kixo9 is designed to run alongside existing KYC and AML providers, adding a fraud and abuse detection layer rather than replacing document verification or compliance tooling.
What gaming verticals does Kixo9 support?
Kixo9 is tuned for sweepstakes gaming, iGaming and online casino, skill-gaming apps, and daily fantasy sports (DFS) platforms.
How long does integration take?
Most teams are sending live traffic through Kixo9 within a week, using either a synchronous REST API call or an asynchronous webhook.
Can we control what happens to flagged accounts?
Yes — you set your own thresholds for auto-approve, auto-block, and manual review, and can adjust them at any time.